Frequently Asked Questions
Everything you need to know about your Attack Shark gear.
What is the typical shipping duration for my order?
Orders are typically processed within 1-2 business days. Standard international shipping usually takes 7-15 business days depending on your location and local customs processing.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery status in real-time.
What is your return policy for electronic accessories?
We offer a 30-day return policy for unused items in their original packaging. If you experience a technical defect, please contact our support team to initiate a warranty claim.
Are Attack Shark mice and keyboards compatible with Mac and Windows?
Yes, most of our peripherals are plug-and-play compatible with both Windows and macOS. Specific software customization features may vary by operating system, so please check the product manual for details.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal, Apple Pay, and Google Pay.
Does my purchase include a warranty?
All Attack Shark electronic products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship under normal use.